Contact Us

Before sending a message, most questions can be answered instantly in our FAQs 💛  
Please have a quick look through the sections below — it’ll help you get your answer faster.

📦 SHIPPING & TRACKING  
Once your order has been shipped, all delivery updates are handled by Australia Post.  
Please check your tracking link for the most accurate updates.  
If your parcel is marked as “delivered”, Australia Post will need to investigate any missing or delayed items.

🔁 RETURNS & EXCHANGES  
Our returns and exchanges are handled in line with our Returns & Exchanges Policy. Please read it in full before contacting us.
Read our full policy here:  
https://soulfulscrubs.com.au/policies/refund-policy

👚 SIZE GUIDE  
Soulful Scrubs may run smaller than other brands.  
Our size guides are located on every product page, just before the checkout button.  
Please check this before ordering to get the best fit.

🛍 WHOLESALE & BULK ORDERS  
For minimums, timelines, and pricing, visit our wholesale page:  
https://soulfulscrubs.com.au/pages/wholesale

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✨ Still need help?  
If you’ve already checked the above and still need us, you can fill out the form below and we’ll get back to you as soon as we can.